This is great Dan! I've printed out your comment and will refer back to this. Has having the free plan for W3Counter been beneficial and would you have it if y

This is great Dan! I've printed out your comment and will refer back to this. Has having the free plan for W3Counter been beneficial and would you have it if you started again? I was strongly advised against having a free plan for my site (https://touchingbase.io https://touchingbase.io) as people said it kill me on support time and dealing with people that wouldn't pay anyways. But it seems you've had a different experience. For the declined credit card issue check out http://churnbuster.io http://churnbuster.io which is solving this exact problem and using the data they have to build a finely tuned algorithm that sometimes goes against what you think would be logical.