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Facebook Apologizes to LGBT Community and Promises Changes to Real Name Policy
- Uhhrrr 12y agoI can't figure out how they think they're going to verify that "Sister Roma" is really being used by Sister Roma. Also, this combination of sentences makes no sense: "Part of what’s been so difficult about this conversation is that we support both of these individuals, and so many others affected by this, completely and utterly in how they use Facebook. [...] First, it’s part of what made Facebook special in the first place, by differentiating the service from the rest of the internet where pseudonymity, anonymity, or often random names were the social norm." So they utterly, completely support pseudonyms, except when they're pseudonymous, anonymous, or random?
- sp332 12y agoThey only crack down on accounts that have been reported by other Facebook users. So it's usually not a problem if you're not abusing the anonymity. Obviously there are minority groups who are more at risk of being maliciously reported, and it looks like that's the change here.
- epochwolf 12y ago> So it's usually not a problem if you're not abusing the anonymity. This is incorrect for some communities, I have a lot of friends who are furries and their accounts get banned for not having real names all the time. For example, my Epoch Wolf account got banned years ago.
- andrewfong 12y agoThe test is whether you use that pseudonym in real life, where "real life" generally means "not the Internet". Note that there's an implicit judgement here that online interactions are fundamentally different from offline ones, which might not necessarily be accurate, but that's been part of Facebook's approach to social networking from day one. I have no idea how'd you actually enforce this though. I can't think of a robust way to tell whether "Star-Lord" is how you introduce yourself on a first date or just your preferred pseudonym while playing video games.
- lizard 12y agoAnecdotally, I picked up the nickname "Lizard" from friends well before I started using it online. During my first year or so of college there were several people who admit to only having known me as "Lizard" as that was just how some friends introduced us. Facebook was still fairly new and small then so (I don't believe) there were many people trying to find "Lizard" on Facebook, but aside from a comment in my About (which would only help after they already found me) there was no reference to the only name some people knew me by. I don't use the nickname offline much any more (though it's useful in busy restaurants to avoid confusion with other people who share my real name, and can prompt some interesting stories or conversations too) and I'm fairly certain the people I still interact with offline all know my real name. Would/Should Facebook accept this nickname? Still? It doesn't really matter to me any more as I'd just assume be able to keep separate identities unless I want someone to know both. But for some people this nickname is synonymous with my real name and I will respond equivalently to either.
- bertil 12y ago> Note that there's an implicit judgement here that online interactions are fundamentally different from offline ones, which might not necessarily be accurate, but that's been part of Facebook's approach to social networking from day one. I think that what actually happened was that Facebook impressive feat was that is was able to merge the two — and wants to keep representing relations that have depth. I dislike the use of the word “real” for those, but it corresponds to a easy to sort judgement. The fact that we have only one word to split the two: 'pseudonymous' explains the discrepancy mention above you. Yishang Wong made great points about that on Quora a while ago. “Snoop Dog” or “Sister Roma“ are established nom-de-scene, “phreak2345” is a temporary handle.
- mandeepj 12y agoPlease help me with this real name thing. How facebook or google will know whether the name I just entered is my real name or not?
- benologist 12y ago- Your friends and family tagged you as someone else - Your name is abnormal - Your name is different on websites using Facebook Connect - Your name is different in peoples' address books / phones
- roywiggins 12y agoSome people have more than one real name. Heck, I know people with three or four plausible "real names."
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- jleader 12y agoHow could someone's real name always fall "within some expected value"? Someone who's real name is an outlier is going to be an outlier, they're not going to "fall within some expected value." If they're a real person, they're going to have all the other meta data a real person would have (which can range from a ton, to almost none, depending on how they feel about sharing every detail of their life with Facebook). They're going to have that same range of meta-data whether they call themselves John Smith, or Sister Boom-Boom. So how does that make any difference? I would guess that actual fake accounts (spam bots, etc.) use common everyday names, so the "real name" policy isn't going to have any impact on them. It's not Facebook going out of their way to target the subjects of prejudice, it's Facebook not bothering to care about the potential for abuse of the "real name" enforcement system they set up. "I'm just handing a loaded gun to the bigots, I'm not shooting anybody!" Oh, well that's OK then.
- jleader 12y agoThey don't know, they guess, based on some heuristic algorithm. In Google's case, their algorithm informed my son that the name on his birth certificate is not a "real name", and forced him to pick another one (he kept his real name as his nickname, and chose his more popular middle name as his first name, keeping his real last name). According to http://www.babynamewizard.com/voyager http://www.babynamewizard.com/voyager, his real first name is the 280th most popular in the US. http://howmanyofme.com/search/ http://howmanyofme.com/search/ says there are nearly 10,000 people with his first name, and a bit less than 4,000 with his last name in the US. But Google says it's not his real name.
- icecreampain 12y agoDid facebook apologize to the lbt community or to the extremely vocal and demanding group that says it speaks for all lgbt people, while having no real support but from amongst the group itself?
- vlucas 12y agoI guess this is a win for the LGBT community, but I can't help but think that this is a bad thing for Facebook and it's users overall. This could lead to Facebook losing it's main edge in having "trusted" and "verified" users who actually are who they say they are. I guess we'll see how this pans out in the long run.
- faitswulff 12y agoI'm not sure that Facebook actually has that edge, considering that you can buy likes and accounts quite easily online.
- opendais 12y agoIf you believe that, you are buying into their marketing. I have multiple @lavabit.com facebook accounts under false names I used for dev purposes that are still open and active. The email address doesn't even work anymore and they live on. That isn't counting all the bots. http://techcrunch.com/2012/07/30/startup-claims-80-of-its-facebook-ad-clicks-are-coming-from-bots/ http://techcrunch.com/2012/07/30/startup-claims-80-of-its-fa... :P I doubt its really as high as 80% but I would bet if they saw 80%, its at least double digit percentage wise.
- vlucas 12y agoNo system is perfect, but Facebook's "real names only" stance does work for the most part. I would bet the number of fake users and accounts as a percentage is much less overall than other platforms. Also as noted by others here, they only respond/catch you if you're reported/flagged by another user.
- opendais 12y agoI'm trying not to laugh but its hard. My hobby sites have fewer bots than Facebook. The truth is, Facebook does this to market to and cater to advertisers. It doesn't actually care unless it affects revenue.
- callmeed 12y ago
- EddieS 12y agoI can't seem to understand why people are making such a big issue out of this? Its just their name, not like end of the world!
- Smudge 12y agoBelieve it or not, there are still people in the world who are victims of violence, abuse, and/or hatred, for whom revealing their legal name, or allowing their online identities to be revealed in searches for their name, might mean putting themselves in unnecessary danger.
- pavel_lishin 12y agoSays a person who did not register for HN with their full legal name. What do you have to hide?
- Sanddancer 12y agoI come from an emotionally abusive family. Having them lie, ridicule, etc, were par for the course growing up. I've left them behind, however, have not changed my legal name for various reasons. Because of this, my family has stalked me, has lied about there being deaths in the family to try to get me to talk to them in order to continue their emotionally manipulative bullshit, and otherwise tried to pull me back into their petty gamesmanship. When I had a real name account on facebook, they had found me after a week to try to continue their crap. Being able to be pseudonymous is the only way I can keep in touch with people I actually care about, even with my family hundreds of miles away from me.
- jonah 12y agoSad to hear this. As evidenced by your experience (and may others) this issue is not relegated to drag queens and any solutions should be available to anyone.
- epochwolf 12y agoMore people in real life know me by Epoch Wolf than by my real name. It's the name I've chosen for myself. It's also unique. No one else in the world had that name when I first used it 8 years ago. It's my primary identity among my friends. But, I don't want to change my legal name. It's easier to deal with my fellow americans having have a good, strong, and above all normal first name and a properly romanized last name with a european flavor. Being normal, white male with a normal, white male name is a Good Thing™ in most of America. Also, my family would probably have their own objections.
- jonah 12y agoI really don't get this issue. It's one thing if you present as your non-biological gender full-time. (Transgender, transvestite, etc.) TBH, I haven't been following it closely, but this current issue seems to be about Drag personas. Totally different. If you're John Smith at your desk job and Sister Roma on Saturday Nights, that's a persona. Same as if I did standup as "The Science Guy". Setup a business page for that persona or whatever. (Unless you're going to allow anyone to setup any accounts they want to.)
- Smudge 12y agodrag personas != standup personas, unless you're promoting your drag identity as a business (?) I'd equate it more to simply having multiple identities. Some people know you as John Smith. Others know you as Sister Roma. When they try to find you on Facebook, maybe you don't want the two linked in any way. Why should John Smith be managing a business page called "Sister Roma" (or vice versa)?
- muglug 12y agoNot just about drag personas – it's also about people who might be transitioning, but haven't legally changed their name yet. It's about being able to choose how you appear to your friends, which is something that's perfectly acceptable to do socially (at least in progressive parts of the US).
- jonah 12y agoYes, as my comment said.
- akbar501 12y agoThe core of the issue is discrimination, threats of violence, and so on. A comic would not face discrimination, attacks, etc. while the people affected by this FB policy could/would be affected negatively. IMO, this is a key difference.
- SwellJoe 12y agoAs a (presumably) gender-normative person, you can't be expected to "get this issue". But, hopefully, with a bit more knowledge you'll begin to get it and understand why it matters, and can genuinely put people in danger. There are many parts of the world, including in the United States, where hate crimes against transgendered people are common. This includes cities that we like to think of as progressive and gay friendly. Trans people have been beaten, and even murdered, simply for being trans. So, to be trans in the US, and in many other places, is to live in fear that the wrong person will discover your identity, where you live, etc. Further, drag personas may very well be the primary social identity of a person. Their friends know them by this name and identity, and may not know of any other. But, when they go to work, go shopping, etc., they may have very different persona that they keep separate from their social identity for their own safety and well-being. People can still lose their jobs for being trans. Trans people can be, and often are, treated very poorly by medical practitioners (particularly poor folks who have fewer options for their medical care). Trans people can be treated very poorly by the legal system in child custody cases. Likewise, trans people arrested for crimes often receive stiffer sentences than non-trans folks, and may experience discrimination and humiliation in the prison system. It is dangerous, on so many levels, to be openly trans. Transgender is recognized to be a real thing, and not a "disorder", by every major psychological and medical organization in the developed world. But, the popular opinion has not caught up with the science. And, so people who are trans have significant hurdles to leading a happy life free of being bullied, preyed upon, and generally having a lot more challenges than folks who identify as the sex of the body they were born with. In short, saying, "Setup a business page for that persona or whatever." ignores the reality that trans people live with every day. Revealing that one is trans to the world at large dramatically increases the risk of being trans. It sucks that our world and society is this way. Someone should be able to dress up fancy on a Saturday night, without fear of being beaten for it, fired from their job, risk losing custody of children, or be denied appropriate medical care. But, we don't live in a world where that's true. Those are the realities of being one of the most hated minorities. Facebook's policy made it harder for trans people to exist in peace. So, the apology is warranted, and the clarification of the policy is useful. Though, I think it probably doesn't go far enough. And, I think their reasons for being so insistent have as much to do with the value of knowing someone's legal identity, as it does with their assertion that it is the "primary mechanism we have to protect millions of people every day, all around the world, from real harm."
- Animats 12y agoFacebook should mark non-real-names as pseudonyms, and offer the ability to block pseudonyms. Most of them will be spammers, after all.
- jleader 12y agoI would expect spammers to choose names at random from a list of common first and last names. Though I sometimes see spam emails with "$FROM" in the From: field!
- greenyoda 12y agoThe stupidest thing I've seen spammers do (and I see a few examples of this in my junk mail folder every day) is putting my name or e-mail address in the "From:" field (sometimes followed by a few random characters).
- bdcravens 12y agoDoes this apply to anyone with a strong identity/persona? Street names? 1337 names?
- bertil 12y agoThey talk about having a document, presumably by a respectable third party, with that name. I guess for 1337 names, having a conference invite under that name would count. Concert or stand-up flyers for a persona would make sense. I'm less sure about how to have street names written. In middle school, a student's nickname was “Simpson”; it's hard to explain, but he genuinely looked like he had yellow skin, expression-less face and spiky hair. In a court yard of a hundred student, everyone knew instantly which kid was ‘Simpson’. No one knew his actual name. When he was part of a group of kids who attacked me, it felt really odd to make a report listing his name, even after the headmaster had shown me on the photobook that that was his civil name. I don't remember if his nickname appeared on the report, but I guess any documented evidence like that would work.
- autism_hurts 12y agoI appreciate Facebook doing the right thing and showing a "soul" on this.
- Smudge 12y agoThe issue of real name policies has come up many times before, most noticeably with Google+. From what I've seen, people tend to fall into these three camps (guess which one I fall into): - I don't get it. Why does it matter. Just use your real name. It makes everything easier for the rest of us. - I get it. Pseudonymity is important. But it's not worth the added noise / decreased quality on this site, so take it elsewhere. - I get it. Pseudonymity is not only important, but something that should be freely available to anyone who wants to participate in this service. We all have different identities depending on context, and not everyone maps their legal name to all (or any) of their identities, so let's be sure to make room for those other identities too. That's obviously an overgeneralization. But the response from camp #3 is definitely what caused Google to backtrack. It's interesting that Google's policy (only permitting your legal name or something close to it) was originally more draconian than Facebook's, who seem to only care that the name you use is the on people would know you by in "real life."
- dmckeon 12y agoCox> Our policy has never been to require everyone on Facebook to use their legal name. The spirit of our policy is that everyone on Facebook uses the authentic name they use in real life. The current problem is Facebook's assumption that people have one "authentic name they use in real life". Real people may choose to be known by various names in various contexts, without intent to defraud or to be a "bad actor". They may or may not want those names to be connected among the different contexts. Facebook has hundreds of millions of users, but apparently is not yet able to realize that the simple policies that worked well for small homogenous populations (US college students) do not scale to to huge heterogenous populations (the rest of the planet). Facebook, allow users to be known by whatever various multiple names the users like. Allow them to connect those names, or keep them separate. Put whatever measures in place you need to to support that (perhaps a per-user waiting period that doubles with each additional active name or profile, or allow people to register names or profiles for a small fee, perhaps ~US$5 or $10 times number of names per person.) Expect some gaming of the system, and come down hard on bad actors and abusers, perhaps using a names registration fee to make dealing with bad actors costly for bad actors, profitable and easier for Facebook, and not a complete pain for people who are false positives or troll targets. Imagine the revenues when millions of gamers want to register their in-game(s) persona name(s). This has worked well for domain registrars, what are you waiting for?
- RangerScience 12y agohttp://www.kalzumeus.com/2010/06/17/falsehoods-programmers-believe-about-names/ http://www.kalzumeus.com/2010/06/17/falsehoods-programmers-b...
- lotsofmangos 12y agoFacebook may have dodged a bullet. When the drag queens leave, the party's probably over.
- A_COMPUTER 12y agoAre they going to let you have two accounts, because a lot of people with these names don't really just completely discard the other one? I doubt it. I don't think there's a real fix because the problem is facebook's business needs, not their name policy. They want to know the one physical body behind the name, and at least for me, I don't even want Facebook knowing my two identities are the same person.
- yuhong 12y agoI am not for real name policies, but I am for looking for better solutions than anonymity if possible. I am thinking of startupsanonymous.com for example.