"Each page collects tweets, blog posts, news stories, images, videos and comments about a brand... If your brand wants to be in charge of developing this page,

"Each page collects tweets, blog posts, news stories, images, videos and comments about a brand... If your brand wants to be in charge of developing this page, it will cost you $400 a month." This is extortion. Hello, I made this page collecting negative reviews of your company, would you kindly pay $400 a month for a chance to reply? (Sorry Seth, you can say all day that feeds will be "algorithmic" and include positive reviews as well, but you have no business incentive for keeping it that way. And anyway people will always complain about a brand more than they praise it in public.)