4 ms·
Is it really overrated? I've never heard of anyone using emotional intelligence in the real world. That said, I'm actually surprised that it doesn't negativel
by kenjackson 12y ago
Is it really overrated? I've never heard of anyone using emotional intelligence in the real world.
That said, I'm actually surprised that it doesn't negatively correlate with sales performance. When I worked sales, it seemed that those that did the best were those who could leave their compassion and empathy at the door and really push -- it was a lot more Boiler Room than really understanding the customers needs. But maybe that was just an isolated experience.
- outside1234 12y agoThe might have left their compassion and empathy at the door, but not their perception on if the other side could be pushed harder.
- kenjackson 12y agoDefinitely. As one of the top sales people would say (paraphrased), "A polite no is no different than someone cussing you out. Either way you don't get the sale. And some people you can effectively force to buy something they don't want."
- deleted 12y ago[deleted]
- agumonkey 12y agoI never hear it too but I surely experience my own lack of emotional intelligence on a daily basis. I'm sure nobody wants to talk about that because it's too subjective and personal.