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The most fail-safe way we protect against that kind of blatant fraud is by incentivizing our users to transfer us their ticket electronically. When they do tha
by antant 12y ago
The most fail-safe way we protect against that kind of blatant fraud is by incentivizing our users to transfer us their ticket electronically. When they do that, they get paid immediately (versus 1 biz day after the event) and they eliminate all previous instances of the bar code.
But even in instances where a user does not elect to transfer us a ticket, when they accept our offer we scan the web for all potential listings of the ticket. In every case to-date, if a ticket remains listed it is because the user forgot to pull it down. When we remind them, they do.
We have processed $100s of thousands of dollars in tickets so far and we have encountered two cases of potential fraud to-date. In both instances, the users exhibited shady behavior, operating from various email accounts & IPs (among other things), not responding to our additional requests for information, etc. We were able to catch them BEFORE the event and immediately cancel their accounts & transactions. Unfortunately we saw those same users operating on a couple of the large marketplaces.
Hope that answers your question.
Ant