lot of saas companies offer metadata & other common metrics, as an addon to their main offering. such as crittercism, testflight, bugsense, crashlytics and help

lot of saas companies offer metadata & other common metrics, as an addon to their main offering. such as crittercism, testflight, bugsense, crashlytics and helpshift. i've headed analytics/targeting at a yc company in the past before mixpanel, flurry were in the market, and saw first-hand how portability/dumps of the data made a big difference as you grow - something that not all analytics saas companies provide. disclosure: i work @helpshift and we have several customers who may have 100M+ data points/week but we dont price based on data points. we give the basic active, engagement and session metrics like amazon, and search/faq metrics within our sdk. slice-n-dice reports based on custom events are coming soon. but our pricing is aligned around in-app customer support & active users. we dont track/charge for metadata, breadcrumbs and you can tie as much data to an issue/user (much like Parse out-of-box). most of our users have several sdk's and we're fine with that too. that said, i see a lot of value in heap/keen/segment that make it less important where/how the data is and let you focus on what insight to surface