Oh man - government agencies, in many cases, the least equipped to "hire a dozen open source devs". Think about how many local governments and school districts

Oh man - government agencies, in many cases, the least equipped to "hire a dozen open source devs". Think about how many local governments and school districts they are - they couldn't possibly hire developers and manage the development and customization of open source platforms when they can barely keep their own IT running correctly. In fact, that's a huge driver for the adoption of SaaS in local government - IT is such a scare resource. School districts often have only a handful of IT people for thousands or tens of thousands of students - they certainly couldn't afford to hire developers to customize, nor do they have the skills to manage them. I understand the open-vs-closed concerns, and agree that open source is better, but SaaS is a godsend for local government.