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Hey Antr, Jacob from SumAll here. Sorry to hear you had a bad experience with us. The tweets you're talking about that "spam" your accounts were most likely the

Hey Antr, Jacob from SumAll here. Sorry to hear you had a bad experience with us. The tweets you're talking about that "spam" your accounts were most likely the performance tweets that you are free to toggle on and off. Here's how you can do that: https://support.sumall.com/customer/portal/articles/1378662-disable-performance-or-thank-you-tweet https://support.sumall.com/customer/portal/articles/1378662-... Best, Jacob

johndoespolsky 12y ago
I don't think he's complaining just because of the tweets.
spacefight 12y ago
This is opt-out? Srsly?
- throwawayornot 12y ago
  maybe it is a revenue stream for them?
  - spacefight 12y ago
    Of course it is, but such posting on behalf should imho always be opt-in.
  - wmeredith 12y ago
    And...? I'm sure it is. It markets their product at the expense of their user's credibility with their social circles. There's no downside! (For Sumall)
    - monksy 12y ago
      There is ... the ability for them to get word of mouth marketing is effectively dead for them. At best, if someone really likes it ..they no longer need to tell their friends... it's already done it for them.
michaelhoffman 12y ago
So SumAll spams your followers by default but you can turn it off if you know how?
Zikes 12y ago
http://darkpatterns.org/friend-spam/ http://darkpatterns.org/friend-spam/
pluma 12y ago
As the tweets contain both SumAll-related hash tags and Links to SumAll, this is definitely marketing that should be opt-in, not opt-out. Unless the user of your service is explicitly made aware of these automated tweets in clear terms when they sign up, this is a bit shady and dishonest to say the least.
- spacefight 12y ago
  Even if it's in the terms - do it opt-in.
idlewords 12y ago
There's no need for scare quotes. You were clearly spamming the guy's followers. You are also free to toggle that feature off, and should.
GhotiFish 12y ago
>the performance tweets that you are free to toggle on and off. It's opt out isn't it. I couldn't imagine a worse target audience to use that line on.

johndoespolsky 12y ago

I don't think he's complaining just because of the tweets.

spacefight 12y ago

This is opt-out? Srsly?

throwawayornot 12y ago
maybe it is a revenue stream for them?
- spacefight 12y ago
  Of course it is, but such posting on behalf should imho always be opt-in.
- wmeredith 12y ago
  And...? I'm sure it is. It markets their product at the expense of their user's credibility with their social circles. There's no downside! (For Sumall)
  - monksy 12y ago
    There is ... the ability for them to get word of mouth marketing is effectively dead for them. At best, if someone really likes it ..they no longer need to tell their friends... it's already done it for them.

michaelhoffman 12y ago

So SumAll spams your followers by default but you can turn it off if you know how?

Zikes 12y ago

http://darkpatterns.org/friend-spam/ http://darkpatterns.org/friend-spam/

pluma 12y ago

As the tweets contain both SumAll-related hash tags and Links to SumAll, this is definitely marketing that should be opt-in, not opt-out. Unless the user of your service is explicitly made aware of these automated tweets in clear terms when they sign up, this is a bit shady and dishonest to say the least.

spacefight 12y ago
Even if it's in the terms - do it opt-in.

idlewords 12y ago

There's no need for scare quotes. You were clearly spamming the guy's followers. You are also free to toggle that feature off, and should.

GhotiFish 12y ago

>the performance tweets that you are free to toggle on and off. It's opt out isn't it. I couldn't imagine a worse target audience to use that line on.