The biggest thing for me is when I send an email to someone with a 'task' I find it's out of my head and passed over. The problem is follow-up. I sometimes reme

The biggest thing for me is when I send an email to someone with a 'task' I find it's out of my head and passed over. The problem is follow-up. I sometimes remember the task that I'd set and find that its not been done as the other party has forgotten it. Its this that's the biggest thing for me