Homejoy asks if you like your cleaner after they're done, and if so, you are given the option to pick your cleaning based on that cleaner's availability. I ofte

Homejoy asks if you like your cleaner after they're done, and if so, you are given the option to pick your cleaning based on that cleaner's availability. I often just straight up don't schedule cleanings - and I dislike Handybook for lacking this feature - when I can't get someone I know I trust to do a good job. This is important, because despite there being a "middleman" in this situation, I am not really happy with the vast majority of cleaners. You can still build loyalty to both the middleman and the service provider at the same time this way for many services - I will stick with Homejoy because I like the ease of not dealing with cash/checks and phone scheduling. The situation for Uber is that Uber's business model has nothing to offer to people that want to schedule a specific driver, rather than a convenient pickup at a good price.