I feel that the iPhone 6 and 6+ launch has been an unmitigated disaster. Almost everything about the phone leaked ahead of time. Major shortage of + phones out

I feel that the iPhone 6 and 6+ launch has been an unmitigated disaster. Almost everything about the phone leaked ahead of time. Major shortage of + phones out of the gate. Keynote stream crashed. Website crashed for the first hour of sales. I personally reserved my 6+ to pick up at a store about an hour away, received an email that it would be ready (keep in mind this was 48 hours after the official launch, so some time Saturday night), drove all the way there to meet a 'reservation' line with like 20 people in it. It took 2 hours to get to the front of this line and when I did they informed me that they did not have my phone. Finally received it in the mail on Tuesday. And now this. What a terrible position to put your customers and retail employees in.