I would consider 2 percent a huge number, yes. I'd also expect Apple to do refunds for those 2 percent, both in the sense that I'd demand it if it were my phone

I would consider 2 percent a huge number, yes. I'd also expect Apple to do refunds for those 2 percent, both in the sense that I'd demand it if it were my phone, and that historically they've done things like that. But we still need to know the number. Has anything so far suggested it might be as high as 2 percent?