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The cognitive dissonance here is striking, "the difference in price is peanuts" vs. "I won't lower my price." How exactly did you find this compelling again?
by iandanforth 12y ago
The cognitive dissonance here is striking, "the difference in price is peanuts" vs. "I won't lower my price."
How exactly did you find this compelling again?
- aaronem 12y ago"Peanuts" in terms of value to the customer, but not in terms of value to the service provider. There's more than one perspective here.
- Spooky23 12y agoIt's all about scale. Think of it this way -- if you were torn between buying two houses that are approximately the same price, and the owner of one home announced that they were taking the kitchen stove with them, would that make you choose the other home? Most people would say no, because the $500 stove is a really marginal add-on in relation to a home. But at the same time, if you went to Home Depot, bought a new $500 stove, and found out that the free delivery doesn't apply to stoves, you'd be livid over the extra $60 fee.