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Flattered by the shoutout. Atlassian's model is most definitely focused on empowering customer self-service (and probably a strong counterpoint to the a16z piec
by jsimons 12y ago
Flattered by the shoutout. Atlassian's model is most definitely focused on empowering customer self-service (and probably a strong counterpoint to the a16z piece). We do believe software can sell itself, and I think there are dozens of examples of other companies that do as well, from Basecamp to Expensify. But we also enter and expand via teams. If we were dependent on selling initially to the whole enterprise, our model probably wouldn't work.
Talk I gave on our model here: https://www.youtube.com/watch?v=JU1AWD_fue8 https://www.youtube.com/watch?v=JU1AWD_fue8