That's basically the same situation in the USA -- the only time the internet in a lot of places is really congested is during peak hours. Around 6 or 7 I notice

That's basically the same situation in the USA -- the only time the internet in a lot of places is really congested is during peak hours. Around 6 or 7 I notice a slowdown and then by 10 everything is fine again. Unless you have a business plan or a leased line I highly doubt you have an SLA, probably just good customer service and one of those "guarantees". I think consumers that want that are being stupid, I'd much rather be able to work at higher speeds at night than have a network wide SLA that says we all get 5 M/s. I'd also much rather pay 20-30/mo for my internet than 60. Think about the ridiculous expense if they needed to engineer highways just to avoid the 2 hours of traffic every day. Would you really be rallying for a 12 lane highway that sits essentially empty most of the day? You're basically paying for a massive amount of stuff that goes unused 90+% of the time.