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Ask HN: What's the best company to buy an SSL certificate from?
I am embarking on an upcoming Magento e-commerce project, target demographic is security-aware business customers. The extended validation (green bar) SSL is -- in my view -- required for the website.
There was an Ask HN thread [1] from nearly three years ago that asked the same question, and a variety of answers were provided. On the one hand, there's the "don't spend more than x" on a certificate, and there's the flip side of "get a green bar, it's worth it".
The specifics:
- site is running atop Magento 1.9 on LAMP, payments processed offsite by Braintree (i.e., no credit card details stored on the website)
- initially 1x IP address, hosted from a UK data centre
- static components may be served from a non-www subdomain (i.e., static.example.com) in future, which may be the same or different IP address
My questions:
1. Who's worth shortlisting in 2014?
2. If you consider yourself a security-aware shopper, would you be dissuaded from purchasing from a site with standard (`non-green`, if you will) SSL?
Thank you in advance.
[1] https://news.ycombinator.com/item?id=3556796
- logub 12y agoGeotrust work better for us.
- corford 12y agoHard to beat http://gogetssl.com http://gogetssl.com price wise. I'd get a Comodo Positive SSL Wildcard so you can use it for the main site and the static sub-domain. That way one cheap cert covers everything and it's SHA-2.
- roustem 12y agoI used https://www.ssl2buy.com/ https://www.ssl2buy.com/ in the past few months and it worked well.
- nreece 12y ago+1 for ssl2buy. Bought a wildcard cert[1] from them for a special price. [1] https://www.ssl2buy.com/ssl-discount-offers https://www.ssl2buy.com/ssl-discount-offers
- middleclick 12y agoNo love for Gandi?
- lobster_johnson 12y agoGandi looks good, especially if one already use them for DNS. We intend to start using them for SSL.
- ngrilly 12y agoSame here. Gandi is an interesting solution.
- lobster_johnson 12y agoCurious: What do you mean by interesting?
- cheald 12y ago1. I use Namecheap, generally their resold Comodo offerings. No complaints. 2. No. An EV cert is nice little warm fuzzies, but the absence of it doesn't really tell me anything useful that would dissuade me from making a purchase.
- hackuser 12y agoDon't EV certs create a net increase in security risk (if any web users understood what they were supposed to mean)? I'm not expert in these issues, but I've always doubted their security value: EV certs are supposed to communicate certainty[1] to typical web users about identity, confidentiality, and integrity. But, if I understand correctly, obtaining EV certs in someone else's name (or something close enough to fool web users) is possible without great cost, and so that message of high security is misleading. If EV certs were believed by end users, wouldn't we merely be creating a social engineering security hole? Competent thieves also would use EV certs and increase trust in their websites too. Thankfully, I've never met an end user without technical knowledge who understood what an EV cert was. I do know what they are and I don't trust them more than regular certs (which is not much for identity, but I do as protection against low-cost confidentiality and integrity attacks). [1] Re: "certainty": I know EV certs are supposed to be more secure and not perfectly secure, and that there is no perfect or 'certain' security. However, few end users understand the latter, and of the ones that do few would take the time to learn the degree of increased security EV provides. We shouldn't say, 'trust the green bar' unless we expect people to do it.
- iancarroll 12y agoCould you explain more about obtaining it under someone else's name? There are many checks in place to prevent this.
- hackuser 12y ago> Could you explain more about obtaining it under someone else's name? There are many checks in place to prevent this. Here's what I know, which is not conclusive but possibly persuasive, and as I say below, I've never seen someone call the checks effective: 1) In my experience obtaining regular certs, the identity verification looked ineffective (though I wasn't trying to fool anyone). 2) Regarding both EV and regular certs, I've read several times about ineffectiveness of the verification, and I've never seen someone say otherwise. 3) Finally, effective verification is hard and manually intensive; it's hard to believe it's economical or practical for the large volume of certs issued.
- agwa 12y agoCheck out my startup, SSLMate: https://sslmate.com https://sslmate.com. What sets SSLMate apart is that we're working on making SSL certificate management extremely easy on Linux servers. You buy certs from the command line in a single step that takes a minute or less and automates important details like bundling the chain certificate. You can set up a cron job for automatic renewals. Even well-run sites have been known to forget or botch cert renewals, and we want to put an end to that by automating everything. Many features are in the pipeline and will be announced in the coming weeks. Regarding EV certs, they're not worth the extra money and inconvenience. They provide no additional security, and the assurance they provide visitors is highly questionable (e.g. see shiftpgdn's comment about how switching to a non-EV cert resulted in absolutely no change in order metrics: https://news.ycombinator.com/item?id=8344666 https://news.ycombinator.com/item?id=8344666).
- iurisilvio 12y agoI didn't found pricing information about your certs. I even tried to register to find these prices, but you asked me for my credit card. Sorry.
- agwa 12y agoIt's on the home page: Standard: $15.95/year Wildcard: $149.95/year But thanks for the feedback; I'll make this more prominent.
- avinassh 12y ago1. Namecheap according to me. 2. Yes.
- asaddhamani 12y ago1. SSLS.com is rather nice. 2. Yes.
- asaddhamani 12y agoI can't edit now, but I thought by non-green, OP meant a self-signed certificate. Didn't realize OP was referring to EV certificates. I don't have a problem with buying from domains without EV certificates as long as the certificate is valid.
- AdamGibbins 12y ago1. DigiCert. They're not the cheapest, but they really have their stuff together. Their support is awesome (speedy, technically competent, and human). They're also proactive about identifying issues with your certs, they handled the heartbleed incident perfectly - reissued for free with no issues. 2. No
- Spooky23 12y ago+1 for Digicert. They'll also reissue certs with new SANs if needed.
- listic 12y agoWow, one needs a super premium $595 "Wildcard Plus™" plan to secure an entire domain. Is this normal or a blatant ripoff?
- iancarroll 12y agoHonestly? If you have the cash, DigiCert will probably be worth every penny. One great feature is the unlimited SAN feature with the wildcards. You can secure multiple levels for free, amazing support, fast validation, etc. They are on the high end with Symantec though, price wise. Disclaimer: DigiCert affiliate
- jacquesm 12y agoIt's a rip-off but plenty of people think it is normal so I'm not sure what to answer your question with. I think the whole certificate business is a rip-off, the only thing that 'green bar/lock icon/whatever' says is that someone at some point in time was able to pay some low dollar amount, but not who, what amount and if they're trustworthy in any way.
- tokenizerrr 12y agoIt's a ripoff, but sadly also the industry standard.
- ryan-c 12y agoDigiCert also has a nice "enterprise" offering where you can confirm your domain with them once then have role accounts that can approve and issue certificates without them needing to re-do verification. Others within your company can then make their own sub-accounts and request certificates. I've dealt with their support people a few times as well, and agree that they are fantastic.
- thesimon 12y ago1. In terms of pricing, https://www.gogetssl.com https://www.gogetssl.com seems good. I haven't used it personally, but $27.85 for an EV in the first year seems quite nice. Namecheap is good, too, but a bit more expensive. 2. Yes
- wbond 12y agoWhere do you see an option for an EV at $27.85 on that site? I'm seeing prices that start at $110 a year for 2 years. https://www.gogetssl.com/extended-validation/ https://www.gogetssl.com/extended-validation/
- thesimon 12y agohttps://www.gogetssl.com/business-validation/comodo-instantssl/ https://www.gogetssl.com/business-validation/comodo-instants...
- minhdanh72 12y ago1. cheapsslsecurity.com 2. Yes
- madhurjain 12y agohttps://www.startssl.com https://www.startssl.com 2 Years wildcard for $59.90
- thesimon 12y agoThey charge for reissuing certs though. https://news.ycombinator.com/item?id=7557764 https://news.ycombinator.com/item?id=7557764
- tomkinstinch 12y agoStartSSL also requires you to send a copy of your passport out of country (to Israel). Fine; they need to verify identity. They retain the records for seven years though. Why preserve the documents at all after validation is complete for non-EV certs? Seems like it creates an unreasonable liability given that data breaches happen. They will also not say how the records are secured. When I inquired, they simply said "We obviously can't provide any technical details about our security measures, but the documents are secure." While I can understand the need to maintain operational security, disclosing whether documents are stored encrypted or not should not violate this security. The lack of openness, combined with the charge for cert re-issuance made me look elsewhere. When the heartbleed vulnerability hit and I had to regenerate certs, I was very happy to have chosen a different CA.
- mmastrac 12y agoThat's not a good reason to skip over them. Unless you expect multiple Heartbleed-severity bugs to be exposed in two years you are still way ahead. Just don't lose your private key.
- UnoriginalGuy 12y agoYou actually only need a single one to make it cheaper to go elsewhere, they charged $25/revocation, which brings the price up to $85 which no longer makes them the most cost effective. Heck for $99 you can buy a Comodo "EssentialSSL" wildcard, which grants you unlimited re-issue (plus you don't have to deal with StartSSL's terrible UI): https://comodosslstore.com/essentialssl-wildcard.aspx https://comodosslstore.com/essentialssl-wildcard.aspx
- ayrx 12y agoJust to address point 2. No. Those who say yes probably do not understand what EV certs actually do. You get the exact same level of security from EV and non-EV certs. The whole "extended validation" criteria is pretty handwavy and varies from CA to CA. Paying more for that warm, fuzzy feeling isn't worth it.
- tkeith 12y agoWho are you to say that, for him, giving his customers a "warm fuzzy feeling" isn't worth paying a few hundred dollars? It could easily increase revenue far more than that.
- kfreds 12y agoPick one that can deliver the full certificate chain without using SHA-1. The faster the web moves away from SHA-1 the better, and rewarding companies that are already abstaining from SHA-1 contributes to our collective security, in the case of HTTPS. You should also do it for purely selfish reasons. Chrome is sunsetting SHA-1 for use in certificate signatures, and Chrome will eventually show SHA-1 certificates as insecure. See the link below. http://googleonlinesecurity.blogspot.se/2014/09/gradually-sunsetting-sha-1.html http://googleonlinesecurity.blogspot.se/2014/09/gradually-su...
- soundsop 12y agoMore information about the support for SHA-2 certificates from various purchase avenues at: https://shaaaaaaaaaaaaa.com/#sha2-certificate https://shaaaaaaaaaaaaa.com/#sha2-certificate
- Silhouette 12y agoYou should also do it for purely selfish reasons. Chrome is sunsetting SHA-1 for use in certificate signatures, and Chrome will eventually show SHA-1 certificates as insecure. Referring specifically to this point, and not to your wider point about moving away from SHA-1, "because one browser maker said so" is rarely a good reason to do anything. Google has an irritating habit of deciding it knows best for the entire world, but often it gets that call wrong and winds up degrading the experience for people who aren't in its chosen group of blessed users. The Firefox team are similarly arrogant at times. However, in the real world, large organisations also use browsers to access intranet sites, and their requirements -- particularly with regards to security -- may be different to users surfing the public Web. Developers do need to do things with sites that aren't fully configured yet or are in transition from one system to another even if those things might not be a good idea when surfing the public Web. And so on. So, I urge you to support good practices by making solid technical arguments for them. For example, in this case you could explain or link to information about why the SHA-1 issue matters for those who don't know. Please don't promote browser makers as authoritative sources of best practices instead, because often they aren't.
- IgorPartola 12y ago
- powertower 12y agoTh problem with EV (green bar) certs is the Browser usually ends up checking the certificate status via CRL or OCSP (URI is specified in the cert), which can add an additional .5 to 10+ seconds before the page is displayed. More so when the CA servers are down or the connection times out. So if you do go for an EV cert, go for the one that has the best listed uptime on it's CRL or OCSP servers. Having said that, I would never spend more than $10 on a cert, and just use the most standard/common "bundled" CA cert. No one will ever know. It will have faster page loads. And those fake stories that EV certs increase conversions are exactly that, fake, and misleading. No one will real world experience has ever claimed to see a positive difference with EV certs. The only problem with cheaper certs is you have to bundle the intermediary CA certs... http://www.devside.net/wamp-server/installing-comodo-positivessl-certificate-bundled-with-root-and-intermediate-ca-certificates-on-apache http://www.devside.net/wamp-server/installing-comodo-positiv...
- shiftpgdn 12y agoI accidentally let our EV cert expire a few years ago and ordered $10 domain verified Comodo Cert to tide us over. Hilariously we saw absolutely 0 change in order metrics. I didn't renew the EV cert. EV certs are a neat idea but the average consumer doesn't understand/know about them.
- richm44 12y agoYou get OCSP checking for non-EV certificates too in many browsers. However, you can remove any additional delay by using OCSP stapling.
- pbreit 12y agoSuch bad advice given the inquiry. Obviously. Lot of OP's customers are going to want the "best" certs (whatever that means). Or they're going to want "they're name in green". It's important to answer in the context of the question.
- powertower 12y ago"So if you do go for an EV cert, go for the one that has the best listed uptime on it's CRL or OCSP servers." http://uptime.netcraft.com/perf/reports/performance/OCSP http://uptime.netcraft.com/perf/reports/performance/OCSP How is the above bad advice, and not answering the context of the question? What other possible qualification is there for "best" EV certs? They are all "green bar". There is little else to them except price differences. His customers are going to want a responsive page load time, none of them are going to pull the certificate to make sure he went with a DigiCert EV instead of a GeoTrust EV.
- iancarroll 12y agoMy startup is actually centered around this. If anyone wants to purchase a certificate through me, I'll happily give you the lowest rates I can. ($25 EV or $40 wildcard) Our homepage is https://certly.io https://certly.io, shoot me an email at ian@certly.io
- wpietri 12y agoI am an early adopter, but the blank home page and blank blog are a little too early for my tastes.
- iancarroll 12y agoWe haven't launched yet, and won't be for a while. I'll probably write a post or two about the development soon.
- wzy 12y agoCan you at least create a "Coming soon" page with a signup form?
- iancarroll 12y agoYeah, I'm redoing the homepage now but CloudFront takes a while to clear the cache.
- iancarroll 12y agoHow does that look?
- X-Istence 12y agoYour home page is a "coming soon" page...
- iancarroll 12y agoWe haven't launched yet, sorry if it was misleading but I can no longer edit it.
- mrweasel 12y agoI honestly don't think it matter much where you buy your certificates. In the end it the same product, plus or minus some service you may of may not care about. Should your certificate provider do something stupid you can switch to a new provider in 30 minutes, assuming you don't pick EV. The EV certificates look good, but that's about it. They do come with at least two disadvantages: 1. If your company name is different from the domain name it's going to look weird. We dropped having a EV because we're not interested in having the name of our parent/holding company in the address bar. 2. If you later switch back to a regular SSL certificate is going to look suspicious to your regular customers. That being said, we use Trustzone (http://www.trustzone.com http://www.trustzone.com). They provide GlobalSign SSL certificates at a reasonable price. I like that they email us, or call if we don't react, a few months before our certificates expire. We also have our own account manager who helps with new certificates and renewals. It's extremely nice just be able to call someone.
- IgorPartola 12y agostartssl.com gives out free certs to individuals. This is great for personal projects, blogs, etc. Otherwise I use Namecheap and their $9 certs. I have not found a great wildcard cert provider yet (why all certs are not wildcard by default is beyond me).
- jacquesm 12y agoMake sure you get an SHA2 certificate as google is deprecating the SHA1 certificates over the next months.
- michaelbuckbee 12y agoTo the point of EV certs, if you haven't checked in a while the browser vendors have _really_ started to de-emphasize non EV (standard certs). Here's a visual comparison I put together: https://www.expeditedssl.com/pages/visual-security-browser-ssl-icons-and-design.html https://www.expeditedssl.com/pages/visual-security-browser-s... How you feel about this probably centers around whether you view SSL more as a cryptographic means of securing a connection (stopping traffic snooping) or if you view the SSL+Browser iconography as a means of site identification (stopping phishing attacks).
- citadelgrad 12y agoThanks for sharing this. It's really interesting to see exactly how each browser handles both standard and EV certificates.
- xenophonf 12y agoI came to this discussion to dismiss the technical relevance of EV certificates, but frankly, it never occurred to me that iconography could mitigate a phishing attack. That's interesting.
- junto 12y agoAnd cue the SSL resellers and affiliates! 3. 2. 1. Go!
- julie1 12y agoSSL certs are an untrusty ransom based on the tyranny of bad UI. FF, and chrome and IE are totally ok with login/pass passing in clear over http, which is wrong. But when you don't have a certificate signed with by one of the root certificate in your wallet it screams to death. (Which is totally in hierarchy of risk WTF). Your wallet contains organization that should have been shut down according to the rules of SSL: we normally cannot trust any authority that even once or for good reasons emitted a joker certificate to make a MITM (or helped people doing so). https://news.ycombinator.com/item?id=2138565 https://news.ycombinator.com/item?id=2138565 In your web browser default certificates list you find microsoft. in 2007, they put in IE for the Ben Ali gvt a special certificate to be able to do a MITM on the tunisian opponents. (ofc those using ff would see a warning). MS did not emit the certificate, but for them who can issue SSL certificates that's clear not right to provide a SSL joker root certificate in its web browser used for MITM (without your nice little icon you care about to get red). MS is still in my list of trustful SSL certificates. How can you trust them. If they could betray once for a few money (tunisia had less money as a state than MS, google, whatever country) they have incentive to redo it again. Knowing MS has gone through the death penalty, other SSL issuers can now have an incentive to do the same. SSL central certificate are NOT to be trusted anymore. We have proofed once a company in our "trustfull" wallets betrayed without consequence. So betraying is OK. My recommandations: - Ever dane (but that is a combinat) or the new technology google is secretly working on (maybe mozilla too), - set a cookie on http landing page ssl_cert_on=bool - if not present redirect to http://www/my_cert http://www/my_cert - give a link to your self signed certificate on your domain so that your user add it its wallet securely (must be a js or a MIME extension to set so that IE/FF/google open at the "add this certificate to your wallet page" - correct the world and FF/Chrome/IE mess by providing a way for the user to read the mess of the X509 certificate (for which domain this cert is valid, the fingerprint) - correct the world another time by explaining to your customers it is normal they should not trust this special web page or this certificate and give them links for them to check your allegation, (knowledge and tools) - provide another secured way to access your cert fingerprint (DNS SEC TXT record for instance, snail mails, flying carrier, PGP mails...) - and make a rant on how much security UI/UX is so much sucking and poorly thought that it is the major security hole nowadays and how all security guru giving us advice on how to code to "secure" code should be regarded as cons that should be imprisoned. Then, now that you corrected the whole "what gone wrong with central authoriy"'s mess, you can very easily make your free self signed cert secure certificates and sleep on your 2 ears because your customers are now understanding security the right way. If you understood nothing of the text above, just buy a normal certificate to whoever you want. You will be "safe" according to the green icon, and this is all that matters in the real world.
- cosmeen 12y agoget this http://puu.sh/bGSOF/3809882b0c.png http://puu.sh/bGSOF/3809882b0c.png
- tosh 12y agoDigiCert
- guyinblackshirt 12y agoI've been happy with cheapsslsecurity.com, they are resellers but they offer huge discounts compared to the actual issuers.
- bob_situmorang 12y agohttps://ssls.com https://ssls.com
- nnrocks 12y agoI recently purchased an ev cert for one the my client in Netherland from https://www.cheapsslshop.com https://www.cheapsslshop.com they are good with price and service, you may give them a try.
- petecooper 12y agoThank you, everyone - this thread has been enormously helpful to me. I am grateful for your time, attention and input.