"Very good" in terms of minimizing packaging maybe... not always so good when it comes to actually protecting contents. The air bags are sometimes not so good a

"Very good" in terms of minimizing packaging maybe... not always so good when it comes to actually protecting contents. The air bags are sometimes not so good at keeping heavier items from crushing lighter ones, especially when shipping in a box that's 3x larger than the combined volume of what's inside. And for awhile now I've had books ship loose with other items instead of shrinkwrapped to cardboard like they used to be, leading to mangling. Amazon is good about replacing damaged items and I'm sure they build the cost into their decisions, but the hassle and waste is still kind of annoying.