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Is the restaurant claiming all review systems are broken? Do the owners ever read reviews on Amazon or the general web? I don't think you should throw the bab
by don_draper 12y ago
Is the restaurant claiming all review systems are broken? Do the owners ever read reviews on Amazon or the general web? I don't think you should throw the baby out with the bathwater.
- kissickas 12y agoNo, in the article it clearly states that the owners are getting "blackmailed" by Yelp and have decided to retaliate, but otherwise think it (I assume a rating website) is actually a good idea. Edit: my apologies for any snark above, I just realized that the article I was referencing was the one posted by jedberg. http://insidescoopsf.sfgate.com/blog/2014/09/17/richmond-restaurant-owner-encourages-bad-yelp-reviews/ http://insidescoopsf.sfgate.com/blog/2014/09/17/richmond-res...
- dragonwriter 12y agoThe restaurant might not be, but I will claim something close to that: all aggregated-score-oriented (e.g., number/star) review systems that aren't centrally based on some reasonable measure of the the individual user's trust/affinity with each individual reviewer presented are fundamentally broken, just because reviews are subjective and without accounting for taste similarity, other people's subjective ratings are useless (individual text reviews have a similar problem, but at least well written ones will report information from which one might infer the basis of the opinion and get some utility from a review by someone with different tastes.)