If startups believe that Web 2.0 is all about users, then we must find a way to really engage with them. Web 2.0 users are savvy, have a strong sense of communi

If startups believe that Web 2.0 is all about users, then we must find a way to really engage with them. Web 2.0 users are savvy, have a strong sense of community. Then why treat them as just passive consumers. Debian (spi-inc) allows users to graduate to board members. We would like a Web 2.0 company to do the same.