I used to work for a large midwestern wireless company and since it was "family owned" there were a ton of lax rules about stuff. People would go through users

I used to work for a large midwestern wireless company and since it was "family owned" there were a ton of lax rules about stuff. People would go through users telephone logs, listen to their voicemails and read their SMS messages. If you had the right access, it was a wide open system with little or no safeguards on it. I think back on it now and am appalled, but at the time it was a kind of running joke to the guys in tech support.