To abossy's point, I know the tech writer in question, and remember the struggles she had to get a simple piece of software. I don't think it should matter "how

To abossy's point, I know the tech writer in question, and remember the struggles she had to get a simple piece of software. I don't think it should matter "how important" she was -- if she needs it to do her job, she should get it. IBM's policy cost them more in her un-productivity than it saved in the license cost.