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Who would provide customer service, sales, marketing, user research and the other non-technical elements of the business? It's true of many companies that what
by calpaterson 12y ago
Who would provide customer service, sales, marketing, user research and the other non-technical elements of the business? It's true of many companies that what they do is not very technically demanding (Amazon, Facebook, eBay, etc) but that very often means that you _can't_ replicate them by just replicating the technology - these successful companies are much more than just their software.
And anyway, I bet there is a surprising level of sophistication to eg: Uber's software
- ForHackernews 12y ago> Who would provide customer service, sales, marketing, user research and the other non-technical elements of the business? Do you need any of those things? How much does Craigslist spend on marketing and sales? Operate as a non-profit, compete only on price, and let drivers spread the word themselves. Imagine if at the end of the ride, your Uber driver told you, "Hey, next time call me with the CheapRides app and it'll cost you 20% less, and I'll make more."