There are a couple of market preconditions that are glossed over here. For this competition to have actually worked in an effective way, switching costs for bot

There are a couple of market preconditions that are glossed over here. For this competition to have actually worked in an effective way, switching costs for both the labor as well as the customer have to be low. Transactions also need to be fairly short and repeated to complete to keep feedback loops responsive. There were also missteps with insurance that companies like Uber and Airbnb made, which were corrected, but, I suspect, wouldn't have been addressed as quickly without a legal/regulatory framework for liability. They're essentially hidden risks/costs to the consumer and employees. So aspects of this market need more than a simplistic "Yay competition, boo regulation..." And, I think in general we need to move public & political discussion beyond that point an get a better understanding of where competitive markets work, and where they fail.