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(1) Google also offers other services, such as GMail and Google Docs. (2) This is a requirement for anybody who offers services that are generally provided for
by rbehrends 12y ago
(1) Google also offers other services, such as GMail and Google Docs.
(2) This is a requirement for anybody who offers services that are generally provided for a fee, even if in this particular instance it is offered for free (e.g. because it is financed through advertising or a freemium model). See §5 of the German Telemedia Act [1].
[1] http://www.cgerli.org/fileadmin/user_upload/interne_Dokumente/Legislation/Telemedia_Act__TMA_.pdf http://www.cgerli.org/fileadmin/user_upload/interne_Dokument...
- readerrrr 12y agoService providers must render the following information easily, directly and permanently accessible for telemedia which are offered commercially, generally in return for a FEE: 2. details which permit rapid electronic contact and direct communication with them, including the electronic mail address ( fee is emphasized by me ) I would argue that free services do not fall under this rule.
- hjlklhj 12y ago> commercially, GENERALLY in return for a fee (generally is emphasized by me) The argument can be made that showing someone ads in return for services is offering things commercially. C.f. free tv channels with ad-breaks.
- rbehrends 12y agoSorry, but both the case law and the legislative intent are pretty clear on that. Even free services fall under this rule if the type of service is generally provided for a fee, even if the specific service is free. The section is a fairly direct implementation of article 5 of EU Directive 2000/31/EC.
- deleted 12y ago[deleted]
- readerrrr 12y agoEU directive is much clearer on the subject. (c) the details of the service provider, including his electronic mail address, which allow him to be contacted rapidly and communicated with in a direct and effective manner; Replying with an automated answer saying that actual human response is not an option, is certainly not direct and effective.