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Usability dilemma: New electronic meters devastate business on Clark Street
- rbanffy 17y agoAs for the instructions being given in English, I fully expect, when visiting another country, to see signage in the country's official language. It's expected from a tourist to learn at least a minimum of the local language. If I move to another country, I better learn the official language. It is a bit too much to ask the locals to extend the courtesy of accommodating my language needs. What's next? Klingon? Esperanto?
- zck 17y agoThe U.S. doesn't have an official language. Also, as a business, if you have the option to make it easy on a significant portion of your audience, and you don't, it shouldn't be a surprise when that audience chooses not to patronize your business.
- rbanffy 17y ago"The U.S. doesn't have an official language." Not an official one, sure, but we can all agree it's an important language. Bordering essential. As for the courtesy part, I always try to become minimally functional in the language and customs of the country I happen to be.
- ZeroGravitas 17y agoI've read this story elsewhere and as a UK citizen where this alternative to parking meters (http://en.wikipedia.org/wiki/Pay_and_display http://en.wikipedia.org/wiki/Pay_and_display) have been standard for a couple of decades it's somewhat amusing to read of the confusion and chaos that having to walk to the ticket dispenser and back to the car can cause.