4 ms·
When people are only paying $10/month, failures are cheap. I imagine low-cost customers tend to be more forgiving. I could be wrong on this.
by pgt 12y ago
When people are only paying $10/month, failures are cheap. I imagine low-cost customers tend to be more forgiving. I could be wrong on this.
- Spooky23 12y agoThe difference in many government and some banking situations is that you don't have much recourse. If the DMV goes down, you still need plates. If it's a really epic failure, there may be political fallout, otherwise, it's just meeting low expectations. For many people, changing bank accounts is very difficult for many people, which is one of the reasons that many banks are able to treat customers with something close to contempt.