I didn't mean to imply that the taxi experience isn't horrible, I'm well aware that it is. I've no idea how Uber works in Chicago, but what I am saying is that

I didn't mean to imply that the taxi experience isn't horrible, I'm well aware that it is. I've no idea how Uber works in Chicago, but what I am saying is that if Uber wants to truly replace taxis, they need to provide most if not all of the guarantees that regulations impose on regular taxi services, not just taking credit card payments. > Uber blew up in large part cause the taxi experience was so horrible. Especially for middle class business-travellers. Does that mean something else should now take off since the Uber experience appears to be horrible for people with service dogs? I understand that it isn't their targeted demographic, but that should in no way denigrate the experience for anybody who isn't a drunk at 1am looking to get home