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There's no pricing information, and no link to pricing information available on the home page. I had to click "Free Trial" before there was a nav bar at the top

There's no pricing information, and no link to pricing information available on the home page. I had to click "Free Trial" before there was a nav bar at the top I could click on. With that being said, I love the idea of the product as it's a pain point for me. Unfortunately, I only have a handful of customers, so even the $20/m doesn't really make sense. It would be great to see a free plan for "up to" X customers, once you pass that threshold send me an email to upgrade my account. As of right now I see it, I like it, I want it, but I can't justify it so it will be long forgotten by the time I'm ready to sign up. If I was able to sign up for a free plan today I would in a heartbeat, and would be happy to upgrade if I got an email remainder once I passed 25 customers.

aculver 12y ago
Thanks for the feedback and sorry about the missing pricing link on the homepage. Definitely overdue to revamp the navigation and put a pricing link right up top there. I'll definitely chew on that free plan idea a bit.
- jd_114 12y ago
  So, what is the price? I guess I could signup for the trial and see, but don't want to burden if it's not something within the budget off the bat.
  - cocoflunchy 12y ago
    It's all here https://manage.churnbuster.io/pricing https://manage.churnbuster.io/pricing
- lem72 12y ago
  I am sure this is what you are already thinking, but I wouldn't spend to much worrying about a free plan. We made this mistake on our last startup, we got a ton of feedback saying, oh it's too expensive, I'd never use it.. make something cheaper/free. The truth is... until those businesses are making more money that justifies $20 a month, you probably don't want them as customers... they will take up a TON of time, with adding little to no value and will have no problem jumping ship when you say, hey, you reached the size you said you were interested in paying $20 and we would like you to upgrade. People want the world... focus on customers that find $20/month to be a huge value to them.
  - icelancer 12y ago
    In my case, I just want a free tier that is incredibly low (10 customers is fine) that won't cannibalize his main products, because I want to test his services. Yes, there's a free trial, but I don't plan on rolling out major client work for 4-6 months. In that timeframe, he can have me as a subscribed customer (paying nothing) but I've already gone through all the hurdles, and he can send me monthly "Hey, you ready?" emails. Right now I have to trust myself that I'll remember this service in six months with all the other stuff that goes on in running a startup. If I DO remember, I will pay $20-100/month easily and will save thousands. But I also have to remember that about 300 other things, too. EDIT: Maybe a mailing list would be helpful, too.
    - lem72 12y ago
      Agreed to mailing list... but "oh well" is what I say to that. If it's easy to implement then great, but there is a cost to him for even 1 of your customers. I would focus on the businesses that can pay $20/month (even for 1 month) to test something to see if it's for them than worry about someone who may need it in 4-6 months down the road, if there product doesn't go under before they "roll out major client work". I am not trying to sound harsh but my guess is his money and time is better spent acquiring users who can pay $20 from the start. It's just basic marketing: How much would this cost to acquire a customer from. If he pays the girl $30 an hour to call delinquent accounts and she can call 10 an hour then that's a cost of $3 per delinquent customer of yours that it costs him and you are asking for a free tier that is incredibly low of ONLY 10 customers which actually = $30 of free value he is giving away. My guess is a Google Adwords campaign could get him paying users for less than that easily. It's just not worth it to go after customers like you... yet..is my guess and I have been in his shoes... the people wanting free shit scream the loudest but bring in the least value.
      - icelancer 12y ago
        >It's just not worth it to go after customers like you... yet..is my guess and I have been in his shoes... the people wanting free shit scream the loudest but bring in the least value. I agree. And yet, that is not who I am. If you knew the first thing about my business and my yearly revenue, you wouldn't say that. Your assumptions are baseless, rude, and truthfully told, idiotic.
baudehlo 12y ago
I have 100 paying customers and this wouldn't make sense for me either - $20 a month is a significant chunk for that many customers and low subscription prices (I charge $3 a month).
- lxmorj 12y ago
  Interesting. I wonder if total recurring revenue is a better pricing gauge for something like this? What's your product?
  - baudehlo 12y ago
    Yes though I understand that in terms of work for a service like this, users is the only measure that increases the workload. For now I'm just sending emails on failed payments, but it's incomplete, obviously. Product is Email It In: https://www.emailitin.com/ https://www.emailitin.com/
    - deleted 12y ago
      [deleted]

aculver 12y ago

Thanks for the feedback and sorry about the missing pricing link on the homepage. Definitely overdue to revamp the navigation and put a pricing link right up top there. I'll definitely chew on that free plan idea a bit.

jd_114 12y ago
So, what is the price? I guess I could signup for the trial and see, but don't want to burden if it's not something within the budget off the bat.
- cocoflunchy 12y ago
  It's all here https://manage.churnbuster.io/pricing https://manage.churnbuster.io/pricing
lem72 12y ago
I am sure this is what you are already thinking, but I wouldn't spend to much worrying about a free plan. We made this mistake on our last startup, we got a ton of feedback saying, oh it's too expensive, I'd never use it.. make something cheaper/free. The truth is... until those businesses are making more money that justifies $20 a month, you probably don't want them as customers... they will take up a TON of time, with adding little to no value and will have no problem jumping ship when you say, hey, you reached the size you said you were interested in paying $20 and we would like you to upgrade. People want the world... focus on customers that find $20/month to be a huge value to them.
- icelancer 12y ago
  In my case, I just want a free tier that is incredibly low (10 customers is fine) that won't cannibalize his main products, because I want to test his services. Yes, there's a free trial, but I don't plan on rolling out major client work for 4-6 months. In that timeframe, he can have me as a subscribed customer (paying nothing) but I've already gone through all the hurdles, and he can send me monthly "Hey, you ready?" emails. Right now I have to trust myself that I'll remember this service in six months with all the other stuff that goes on in running a startup. If I DO remember, I will pay $20-100/month easily and will save thousands. But I also have to remember that about 300 other things, too. EDIT: Maybe a mailing list would be helpful, too.
  - lem72 12y ago
    Agreed to mailing list... but "oh well" is what I say to that. If it's easy to implement then great, but there is a cost to him for even 1 of your customers. I would focus on the businesses that can pay $20/month (even for 1 month) to test something to see if it's for them than worry about someone who may need it in 4-6 months down the road, if there product doesn't go under before they "roll out major client work". I am not trying to sound harsh but my guess is his money and time is better spent acquiring users who can pay $20 from the start. It's just basic marketing: How much would this cost to acquire a customer from. If he pays the girl $30 an hour to call delinquent accounts and she can call 10 an hour then that's a cost of $3 per delinquent customer of yours that it costs him and you are asking for a free tier that is incredibly low of ONLY 10 customers which actually = $30 of free value he is giving away. My guess is a Google Adwords campaign could get him paying users for less than that easily. It's just not worth it to go after customers like you... yet..is my guess and I have been in his shoes... the people wanting free shit scream the loudest but bring in the least value.
    - icelancer 12y ago
      >It's just not worth it to go after customers like you... yet..is my guess and I have been in his shoes... the people wanting free shit scream the loudest but bring in the least value. I agree. And yet, that is not who I am. If you knew the first thing about my business and my yearly revenue, you wouldn't say that. Your assumptions are baseless, rude, and truthfully told, idiotic.

baudehlo 12y ago

I have 100 paying customers and this wouldn't make sense for me either - $20 a month is a significant chunk for that many customers and low subscription prices (I charge $3 a month).

lxmorj 12y ago
Interesting. I wonder if total recurring revenue is a better pricing gauge for something like this? What's your product?
- baudehlo 12y ago
  Yes though I understand that in terms of work for a service like this, users is the only measure that increases the workload. For now I'm just sending emails on failed payments, but it's incomplete, obviously. Product is Email It In: https://www.emailitin.com/ https://www.emailitin.com/
  - deleted 12y ago
    [deleted]