This is a threat: authorities say this sort of thing to get the interested parties around that table to talk. This does not make the service out-of-touch, just

This is a threat: authorities say this sort of thing to get the interested parties around that table to talk. This does not make the service out-of-touch, just it gets people to take notice. This strategy worked with the Blackberry, the company agreed to work with the security authorities. What this means for privacy though is a different matter.