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It's for reason #1 that for all support and followup emails I sign my emails as coming from "Developer Support", despite being the founder. I've gotten some gr
by michaelbuckbee 12y ago
It's for reason #1 that for all support and followup emails I sign my emails as coming from "Developer Support", despite being the founder.
I've gotten some great feedback from customers 'venting at the support guy' that I don't think I would have if they knew I was actually the founder.