Don't be so surprised. There can be corporate-political problems to engineers solving the problem. For example, the official marketing line is "we support featu

Don't be so surprised. There can be corporate-political problems to engineers solving the problem. For example, the official marketing line is "we support feature X!", and while the engineer wants to say "that doesn't work right, turn that shit off" he can't really do that. Or maybe the solution is to not use Juniper for ipv6. I really don't know. It's possible that Juniper's development process and goals prevented solid ipv6 support - another case where even if their engineers were aware, they couldn't do anything to help this guy.