4 ms·
Lots of businesses prefer to pay a small fee. It puts a(n implicit) contract in play. I pay you money, you operate this for me. Free apps are scary from the
by Travis 17y ago
Lots of businesses prefer to pay a small fee. It puts a(n implicit) contract in play. I pay you money, you operate this for me. Free apps are scary from the POV that they could either disappear, or are insecure.
Something about a company being willing to charge makes them appear more legit to other companies. Argue it all you want, it's definitely the truth to a certain market segment. And 37 Signals is positioned to dominate that market (although not as much as MS).
- fjabre 17y agoThanks for this Travis. That's pretty much what I was looking for. I would tend to agree with this line of reasoning.
- Travis 17y agoNP. Really, this is where you hopefully have the rest of your business figured out. If you want to target corporate IT, free probably won't work. But you could do a freemium, or an ad-supported site (prob. not a good idea; people won't like seeing ads show up on "their" documents...) If you've done your customer discovery, validation, and profiling correctly, you should be able to answer this question by stepping through the use cases of each of your example users. If you haven't done that stuff, I highly recommend running to Amazon.com and picking up Steve Blank's "4 steps to the epiphany" book. It'll help, a TON, with figuring out exactly what your company and product is.