4 ms·
This surprises me. I was a seller 5 years ago on Amazon and seller support was terrible. They use automated bots to ban your seller account and then offer no
by paulhauggis 12y ago
This surprises me.
I was a seller 5 years ago on Amazon and seller support was terrible. They use automated bots to ban your seller account and then offer no recourse or support beyond scripted emails.
I would think that if sellers like me were bringing in that much revenue for Amazon..that they would treat me a little better.
I guess this is the textbook example of why any sort of monopoly is bad.
- JaggedJax 12y agoThey still treat their sellers like this today. Every seller we've worked with at my company has complaints about some ridiculous Amazon policies or just plain poor treatment and poor support/communication. It doesn't stop people from selling on Amazon though since it's almost a required channel these days.
- hga 12y agoThe only monopoly I observe them having is in trust. If I see a seller with 96% or better feedback on a minimum volume of business, I have a lot of faith I'll be satisfied one way or another with the transaction. Compare to eBay, where a fairly recent transaction by my father, buying an iPhone, was a scam, the cellular radio didn't work (rest including WiFi did), and the seller, who officially had a good reputation, knew exactly how to game the system so my father was out > $100.
- zanny 12y agoI've been buying more stuff off ebay, mainly on the basis that the site is hugely biased towards the purchaser and not the seller. I've sold stuff as well, but I'm always afraid a purchaser could just say I sold them a fraudulent transaction, trash my rating, and Ebay takes the money back and I'll never get the product back.
- grogenaut 12y agoI'm interested in how you lose as a seller as I've never been able to claw back any of the fradulent sales that I've bought from.