There will be a lot of interesting learning to come out of this. I'm not sure if it is better or just different. Perhaps it's better because it IS different. A

There will be a lot of interesting learning to come out of this. I'm not sure if it is better or just different. Perhaps it's better because it IS different. At some point companies have to try it and see what works and what doesn't. Interesting to see Zappos do that.