If Excel is the tool they know, don't force them into a tool that they don't know unless it does the job SIGNIFICANTLY better AND adds a lot of value. You'd be

If Excel is the tool they know, don't force them into a tool that they don't know unless it does the job SIGNIFICANTLY better AND adds a lot of value. You'd be amazed what people (even some non-technical) can do with Excel, pivot tables, etc—don't limit them by pushing them into a solution that they're less comfortable with.