This will hurt them more than one might think at first. One of the selling points of their Blockbuster Total Access plan (the Netflix competitor) is that you ca

This will hurt them more than one might think at first. One of the selling points of their Blockbuster Total Access plan (the Netflix competitor) is that you can return movies to a store and pick up new ones. Unless their new kiosks will let you do this, it's another reason for many people not to pay for Total Access.