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Uber has slipped in terms of standards too. They have been adding drivers like crazy in my area and apparently to save time they have stopped meeting new drive

by pmorici 12y ago

Uber has slipped in terms of standards too. They have been adding drivers like crazy in my area and apparently to save time they have stopped meeting new drivers in person all together. The driver I got didn't get the memo about having a clean car. It was his first day on the job and the interior had all his personal junk in it as well as a bunch of garbage from fast food visits past strewn about. It was truly disgusting.

ghshephard 12y ago
The great thing about Uber versus Taxis - is that you were able to downvote him down, and presuming others do as well - he will no longer be driver for Uber for much longer. Compare that to crazy taxi drivers with really terrible cars - they stay in the system for many, many years.
- pmorici 12y ago
  For sure, and I certainly did give feedback in that regard. Made me wonder though how many riders reporting a bad experience it would take to get the guy off the road and to correct the situation.
  - prostoalex 12y ago
    A guy who took me to the airport last week said Uber kicked his friend out of UberX after the rating fell below 4.4. Their flow for reporting bad experiences is categorized, so I'd imagine "unsafe driving" is weighed more than "car smell".
- damian2000 12y ago
  You can provide feedback to Taxis, but they normally have the system of needing to reference a license number or ID number, and you probably have to either ring their office, or put something in writing. That's too much hassle for most people, so bad drivers tend to stay on until they do something seriously bad or illegal.
  - ghshephard 12y ago
    Exactly. With Uber/Lyft you provide feedback on each and every driver. (And, of course, they do likewise with you). That's one of the key innovations that Uber/Lyft have brought, (the other one of course being a Unified Geo-Dispatch system in any city that they serve)

by pmorici 12y ago

ghshephard 12y ago

The great thing about Uber versus Taxis - is that you were able to downvote him down, and presuming others do as well - he will no longer be driver for Uber for much longer. Compare that to crazy taxi drivers with really terrible cars - they stay in the system for many, many years.

pmorici 12y ago
For sure, and I certainly did give feedback in that regard. Made me wonder though how many riders reporting a bad experience it would take to get the guy off the road and to correct the situation.
- prostoalex 12y ago
  A guy who took me to the airport last week said Uber kicked his friend out of UberX after the rating fell below 4.4. Their flow for reporting bad experiences is categorized, so I'd imagine "unsafe driving" is weighed more than "car smell".
damian2000 12y ago
You can provide feedback to Taxis, but they normally have the system of needing to reference a license number or ID number, and you probably have to either ring their office, or put something in writing. That's too much hassle for most people, so bad drivers tend to stay on until they do something seriously bad or illegal.
- ghshephard 12y ago
  Exactly. With Uber/Lyft you provide feedback on each and every driver. (And, of course, they do likewise with you). That's one of the key innovations that Uber/Lyft have brought, (the other one of course being a Unified Geo-Dispatch system in any city that they serve)