>Is it really broken for the users or broken is your definition of broken because that's your baby and your dreams etc etc etc? That is a part of it certainly

>Is it really broken for the users or broken is your definition of broken because that's your baby and your dreams etc etc etc? That is a part of it certainly but when we are doing our unit tests about 1/2 to 3/4 of the time the service doesn't do what it should and the user has to reload all their data from scratch (takes about 15-20 minutes). >let the users know what's missing and what's your plan to ship the rest of the service, and possibly show them a milestones timeline so they see this is not the crappy final version of the whole thing and that you are working hard on the other 75%. I like that approach - largely because all of our first customers have been really enthusiastic and engaged in the product development. Thanks.