In searching for more about this I found this book that references the paper: http://books.google.co.uk/books?id=v_40AwAAQBAJ&pg=PT39&lpg=PT39&dq=COGNITIVE+REP

In searching for more about this I found this book that references the paper: http://books.google.co.uk/books?id=v_40AwAAQBAJ&pg=PT39&lpg=PT39&dq=COGNITIVE+REPAIRS:+HOW+ORGANIZATIONAL+PRACTICES+CAN+COMPENSATE+FOR+INDIVIDUAL+SHORTCOMINGS&source=bl&ots=GLnqAQuD_R&sig=XXW3Q9BeOH69IHTDWQn9PZLO0Hg&hl=en&sa=X&ei=ifv9U6qCHYye7AbT7YG4Bg&redir_esc=y#v=onepage&q=COGNITIVE%20REPAIRS%3A%20HOW%20ORGANIZATIONAL%20PRACTICES%20CAN%20COMPENSATE%20FOR%20INDIVIDUAL%20SHORTCOMINGS&f=false http://books.google.co.uk/books?id=v_40AwAAQBAJ&pg=PT39&lpg=...