4 ms·
I was in SF a few weeks ago (for YC Hacks, actually) and virtually every one of my Lyft drivers (~4) was a driver for both Lyft and Uber. All of them said they
by aroman 12y ago
I was in SF a few weeks ago (for YC Hacks, actually) and virtually every one of my Lyft drivers (~4) was a driver for both Lyft and Uber.
All of them said they vastly prefer Lyft — they said Uber's policies for firing otherwise excellent drivers as soon as they dip below 4.6/5.0 stars makes them very worried.
As a user, I found the actual driving experience of Lyft better, but the Uber app is vastly superior to Lyft's – not being able to split rides being a major annoyance.
- encoderer 12y agoLyft has a similar policy re: stars.
- jtheory 12y agoThe drivers' experience carries far more weight than any policy on paper, though. Actual implementation of policies can be completely different (imagine a ratings drop triggering an automated email saying "turn in your kit before 6pm today or a security detail will come get it" vs. triggering a non-confrontational call from someone trained to help you improve your ratings). Even the tone with which a policy is generally enforced (even if the end result is exactly the same) matters. I don't have direct experience with either Lyft or Uber, but I wouldn't discredit drivers' impressions.