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To those who have used Lyft: do you get any choice in which drivers come to pick you up? If not, I can see how the combination of Uber's policies can lead to a
by Kronopath 12y ago
To those who have used Lyft: do you get any choice in which drivers come to pick you up?
If not, I can see how the combination of Uber's policies can lead to a lot of cancelled rides even without Uber explicitly telling their recruiters to do so. To wit:
- You're an Uber recruiter, and you call up a Lyft driver to pick you up from somewhere.
- At some point, I assume you get to see the driver's profile through Lyft, at which point you flip through your messaging app and realize that he's already been pitched.
- Since Uber discourages you from pitching to the same driver more than once, you cancel the ride.
This leads to a lot of cancelled rides coming from Uber's recruiters, while letting them keep their company line of, "We don't ask our employees to deliberately cancel rides". Because, technically, they haven't.