We often don't understand is that our inaction communicates just as much as our actions and speech do. The difference is that the recipient can interpret inact

We often don't understand is that our inaction communicates just as much as our actions and speech do. The difference is that the recipient can interpret inaction to mean whatever they want it to mean. In an interview process, I could interpret silence from HR to mean that the company has moved on when the truth is that the recruiter is on vacation. Google can obviously get away with this because they're still one of the richest company in the world. When they piss off a candidate, they've got twenty ready to take her place. For those of us at smaller companies, it's crucial that we over-communicate during delays and move decisively when hiring.