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The Amazon Cloud Drive application for Windows and Mac is currently unavailable

20 points by CCs 12y ago

oniTony 12y ago
That page seems to be specific to desktop apps. Web and mobile apps are still available. Edit: before the post title was edited, it suggested that all of Cloud Drive was being discontinued.
- CCs 12y ago
  Right. But if you have 10s of GB of pictures, documents it is pretty much useless without the desktop sync.
bdcravens 12y ago
My initial thought is a security issue with that app, given the wording
- CCs 12y ago
  Tried to ask Amazon several times, always the same canned response. "Please be informed that, the Cloud Drive desktop application is no longer available for download from the Amazon.com website. However, if you currently have the application installed on your computer it will continue to upload files, photos, and videos to your Cloud Drive account. If you uninstall the application, you won't be able to reinstall it from the website. I'm sorry for any inconvenience caused." "Alternatively, you can access your Cloud Drive from any web browser. You can upload files, photos, and videos to your Cloud Drive account on the website at any time" "You can use the "Select Photos and Videos" button that displays onscreen to choose multiple files to upload at once. Uploading folders is not currently available within the Cloud Drive website." "I'm really sorry for any inconvenience this may have caused. " "Your concern will be reviewed for consideration as we will make every effort to evaluate the information you have provided, and try our level best to lead it to program changes or enhancements."
- rgbrenner 12y ago
  Have to agree.. the service still works; if you already have the app installed, the app still works; so why would Amazon want to temporarily stop supplying the app to new users. Other than a security issue, there aren't a whole lot of reasons to do that.
  - RexRollman 12y ago
    Worst still is to remove it and leave people guessing. If it is a security issue, they really need to let people know.
- jjoonathan 12y ago
  I have an alternative theory. My copy of ACD sync pegs my upload meter ~80% of the time even when it has been hours to days since I last touched a file in its folder. If this bug is widespread, it might make sense for them to pull the buggy app until they can get an update ready, even though the issue isn't particularly worrisome or pressing. They would just rather not have angry customers and high bandwidth costs.

20 points by CCs 12y ago

That page seems to be specific to desktop apps. Web and mobile apps are still available. Edit: before the post title was edited, it suggested that all of Cloud Drive was being discontinued.

CCs 12y ago
Right. But if you have 10s of GB of pictures, documents it is pretty much useless without the desktop sync.

bdcravens 12y ago

My initial thought is a security issue with that app, given the wording

CCs 12y ago
Tried to ask Amazon several times, always the same canned response. "Please be informed that, the Cloud Drive desktop application is no longer available for download from the Amazon.com website. However, if you currently have the application installed on your computer it will continue to upload files, photos, and videos to your Cloud Drive account. If you uninstall the application, you won't be able to reinstall it from the website. I'm sorry for any inconvenience caused." "Alternatively, you can access your Cloud Drive from any web browser. You can upload files, photos, and videos to your Cloud Drive account on the website at any time" "You can use the "Select Photos and Videos" button that displays onscreen to choose multiple files to upload at once. Uploading folders is not currently available within the Cloud Drive website." "I'm really sorry for any inconvenience this may have caused. " "Your concern will be reviewed for consideration as we will make every effort to evaluate the information you have provided, and try our level best to lead it to program changes or enhancements."
rgbrenner 12y ago
Have to agree.. the service still works; if you already have the app installed, the app still works; so why would Amazon want to temporarily stop supplying the app to new users. Other than a security issue, there aren't a whole lot of reasons to do that.
- RexRollman 12y ago
  Worst still is to remove it and leave people guessing. If it is a security issue, they really need to let people know.
jjoonathan 12y ago
I have an alternative theory. My copy of ACD sync pegs my upload meter ~80% of the time even when it has been hours to days since I last touched a file in its folder. If this bug is widespread, it might make sense for them to pull the buggy app until they can get an update ready, even though the issue isn't particularly worrisome or pressing. They would just rather not have angry customers and high bandwidth costs.