Yeah, looking back I should have kept better documentation and they knew to call me on it, so I used the threat of not letting them charge me (as the card's exp

Yeah, looking back I should have kept better documentation and they knew to call me on it, so I used the threat of not letting them charge me (as the card's expiration had changed) to get out. If I knew to expect shenanigans like that, I would have played it differently, but they had always been good to me prior to that, so it blindsided me. I was only leaving because their DSL offering was no longer remotely competitive and I had already kept it longer than made sense. They simply didn't have a product to offer me at that point.