I worked tech support at Gateway (computers) for a short time in the 2001 timeframe. I quit when they based our bonuses on selling upgraded equipment to custome

I worked tech support at Gateway (computers) for a short time in the 2001 timeframe. I quit when they based our bonuses on selling upgraded equipment to customers. Worst part? Most techs would lie and tell the customer their blue screen/crashing problems were because they didn't have enough memory (or similar). Tech gets bonus for selling, I have to install the memory and troubleshoot and fix the actual problem, and I get dinged... Comments to management of course went into the recycle bin.