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Unfortunately, you're at the mercy of the end provider for technical expertise, in my case Verizon. I tried DSL from another provider a while back. Of my 30 d
by JohnTHaller 12y ago
Unfortunately, you're at the mercy of the end provider for technical expertise, in my case Verizon. I tried DSL from another provider a while back. Of my 30 day trial, it was down for 7 days because a Verizon tech randomly unplugged something in our neighborhood box.
- mindslight 12y agoWell not all levels, just the line itself. So you do escape the gimmicky billing / traffic restrictions / artificially-constrained connection rates / horrible support. But yeah, you mainly have to hope things just work and the telco is able to leave the circuit alone. (and that they aren't still petty about having to open up their lines. although if that's a problem, why would you want to encourage it by giving in?) I've got this problem that seemingly every 4-6 months, lots of line errors/disconnects develop (consistent over days). Call up the ISP, and when they run a test, the line goes back to normal. Last time they even sent an ATT (nee SBC) lineman out anyway, but of course his test looked great too. Apparently you can pay Sis Bell $1k or so for "line conditioning". If it gets worse, my plan is to just get the ISP to provision a second circuit and then cancel the first. But overall, it's certainly much less stress than dealing with the cable company or telco directly.