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Scheduling is so amazing when you are first exposed to it, I never used to work shift work until a few years ago but it was well-organized; minimum two weeks po
by dghughes 12y ago
Scheduling is so amazing when you are first exposed to it, I never used to work shift work until a few years ago but it was well-organized; minimum two weeks posting of your schedule, very few late/early shifts.
Then as the years went on and new people took over it changed abruptly to pretty much daily. Lots of terrible shifts like 2pm to 10pm.
One time my schedule changed five times in one hour. I've talked to staff who were on vacation and had their schedule changed to require them to work or change so much they return not having a clue what happened.
Names of staff in an Excel spreadsheet seems to be the most common way for supervisors unfamiliar with anything other than typing words and numbers into a cell, and even then some can't even highlight or add colour.
I can certainly see the value in a good schedule and a good application to create it but the complexity of it, business needs, lack of skill of management all seem to converge into one big clusterfuck.