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i believe he was an early investor in paypal, not a founder or employee. he most likely was fairly hands-off a lot of the operations. EDIT: also, most underdog
by leeoniya 12y ago
i believe he was an early investor in paypal, not a founder or employee. he most likely was fairly hands-off a lot of the operations.
EDIT: also, most underdog companies are "the best" in terms of customer service until they get huge. there's no doubt that he's one-of-a-kind, though.
- giarc 12y agoI think your edit is an important thing to note. Sure GM, Toyota, Ford would love to give out this kind of customer service, but it would be impossible and therefore they have to find a happy medium. If Tesla were to produce the number of vehicles that GM, Ford, Toyota do, they wouldn't be able to offer the same level and send every car or error to an engineer.
- pbreit 12y agoElon founded X.com which merged with Confinity to form X.com PayPal where he served as CEO for 8 months or so. X.com had an email payments service but the PayPal service originated at Confinity.