Hi rurounijones, you're right in pointing out the important difference between imperative vs. descriptive form. In our application we intend to accommodate both

Hi rurounijones, you're right in pointing out the important difference between imperative vs. descriptive form. In our application we intend to accommodate both - hence the inline syntax within the free text. So you could write in a very succinct way "@John please !phone client" like when you drop over a quick note on Post-It to your colleague-friend sitting next table. But you could also send as a more polite request, something like "@john, can you be so kind to !phone the client". Or what you just wrote "@John said he would !phone client and discuss requirements". These all refer to the same action: John should phone the client. P.S. In the video we were of course limited by keeping the text as short as possible so it remains legible.