The ops team at a company is the group responsible for running and scaling the apps after they've been written. The role varies from company to company, but in

The ops team at a company is the group responsible for running and scaling the apps after they've been written. The role varies from company to company, but in general they manage databases, underlying infrastructure, and other technology that power apps. You could think of them as the sysadmins or IT team that powers especially public-facing services and websites. Think Twitter, HN, etc. The people in charge for making sure there are no fail whales are the ops team.